Fail updating folder member

[mikechiu]

Hi, I am running into a problem when calling sharing/update_folder_member .

The error is 

{"error_summary": "access_error/not_a_member/.", "error": {".tag": "access_error", "access_error": {".tag": "not_a_member"}}}

Below are my steps

1. List folder's member

2. Update member's access to viewer with curl

I also tested with Dropbox-API-Select-User again but still not working.

I was wondering if there's any setting I need to do ?

Thanks.

[Здравко]

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@mikechiu wrote:

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I was wondering if there's any setting I need to do ?

...

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Hi @mikechiu,

At the beginning, post how exactly you launched the failing request to sharing/update_folder_member. By now you listed the members (using /2/sharing/list_folder_members) and it works as far as can be seen. Also, check if by any chance you have used/selected to update member that's not listed and make sure you (the one that makes changes) are member of that folder with permission to do so (either owner or editor - something required).

Good luck.

[Greg-DB]

@mikechiu If you're still having trouble with /2/sharing/update_folder_member, as Здравко said, please share the details of the /2/sharing/update_folder_member call so we can take a look.

[mikechiu]

Thanks @Здравко and @Greg-DB .

Sorry it's my bad, I forgot to upload the request I made.

Below is the requests I've made:

As you can see, I use the owner as Dropbox-API-Select-Admin and Dropbox-API-Select-User, and used the member selector from email to dropbox-id, all requests failed.

Please help check if anything wrong or wrong parameters I put in the request. thanks.

[Здравко]

@mikechiu, Your last call succeeds actually. 😉

There is some kind of warning. To be honest I don't know why this is. Greg will tell us what's warned.

Just ignore the warning and congratulations - you succeeded.

PS: For sure there is some bug in this API endpoint. I believe will be fixed once already known.

[mikechiu]

@Здравко oh, yes, I think you're right, the response of the list folder members showing that the access type is viewer now. And yes the message is pretty confusing tho. 😂

And I was wondering why the previous 3 requests failed ? As the document mentioned this API accepts Dropbox-API-Select-Admin header and actually I'd prefer to using this header.

Still need more information on it. 

[Greg-DB · Accepted solution]

The /2/sharing/update_folder_member endpoint does support the Dropbox-API-Select-Admin header, but only in the "Team Admin" mode, meaning it can "access content of team folders and team spaces but not the team members' home namespaces". So, for example, if that namespace is for a shared folder in the account's home namespace, you can't use the Dropbox-API-Select-Admin header and would need to instead use the Dropbox-API-Select-User header.

As for the version of the call where you do use the Dropbox-API-Select-User header, as Здравко noted, it looks like that did succeed, but returned a confusing warning message. For reference, if you print out the status code, I expect it is a 200, indicating success. I'll ask the team to look into this to correct that confusing warning message though.

[JohnnyDogman]

It sounds like the issue is related to the member not being recognized. Here’s how to troubleshoot:

1. Verify Membership:

   • Make sure the person you’re trying to update is indeed a member of the folder. Double-check the list of members.

2. Check Permissions:

   • Ensure you have the necessary permissions to update members.

3. Correct User ID:

   • Verify that you’re using the correct user ID with the Dropbox-API-Select-User header.

4. Use Correct API Endpoint:

   • Ensure you’re calling the correct API endpoint and using the right parameters.

[mikechiu]

Hi @Greg-DB ,

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For reference, if you print out the status code, I expect it is a 200, indicating success. 

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yes, the API status code is 200 with warning.

I'll ask the team to look into this to correct that confusing warning message though.

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That's great, thanks.

And thanks for the team-admin explanation, that solves my question.

@JohnnyDogman , yes, I've checked the member I changed and the member I used as the Select-API-User header are all the member of the team. Thanks for the step of troubleshooting.