cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
We've been busy working on some major updates to the Community, so check out what's changing, what’s staying the same and what you can expect from the Dropbox Community right here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

formatting disk space

Labels:

formatting disk space

TeDe911
New member | Level 2
‎10-10-2023 10:59 PM

Good morning, How to remove folders shared with me from my account space or format what is on the disk to restore its original capacity. If I don't have a single file on my account, my 6GB capacity is occupied

Labels:
  • 0 Likes
  • 1 Replies
  • 311 Views
0 Likes
1 Reply 1

Walter
Dropbox Staff
‎10-10-2023 11:22 PM

Hi there @TeDe911, thanks for using Dropbox and welcome to our Community!

 

Can you please let us know what exactly is reported in your plan tab in regards to your quota?

 

Do you maybe see any folders in your backups page that might be using up your account's storage?

 

Let us know what you find and we''ll take it from there.

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

0 Likes
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?