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formatting disk space

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formatting disk space

TeDe911
New member | Level 2
‎10-10-2023 10:59 PM

Good morning, How to remove folders shared with me from my account space or format what is on the disk to restore its original capacity. If I don't have a single file on my account, my 6GB capacity is occupied

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Walter
Dropbox Staff
‎10-10-2023 11:22 PM

Hi there @TeDe911, thanks for using Dropbox and welcome to our Community!

 

Can you please let us know what exactly is reported in your plan tab in regards to your quota?

 

Do you maybe see any folders in your backups page that might be using up your account's storage?

 

Let us know what you find and we''ll take it from there.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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