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Forum Discussion

Kent Wong's avatar
Kent Wong
New member | Level 2
2 years ago

Why All my files in shared folder are corrupted?

I haven't use my dropbox for a years, I found that all my files in shared folders are corrupted while I recently want to download those files. No matter the file type is, xls, jpg, mp3 and whatever, all corrupted, please tell me what can I do to recover it?

    • Kent Wong's avatar
      Kent Wong
      New member | Level 2

      Some of the files had not been edited for 10 years ago, but also corrupted.

    • Kent Wong's avatar
      Kent Wong
      New member | Level 2

      I have tried your suggestion, but no previous version can be available........also I have tried it no matter on phone, on PC and on web dropbox, same result was given. The files are the so important to me as they are the record of my wedding day. 😞