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Unsyncing, Deleting & Keeping Everything Local

Unsyncing, Deleting & Keeping Everything Local

gerkman
Explorer | Level 3

I'm just trying to remove dropbox completely from my computer and remove all of the blue Dropbox icons from my folders on my local hard drive. Though, I don't want anything deleted from my local hard drive. What's strange is that I think everything on my computer is duplicated, I see this when I open up my music program and see two of the same songs next to each other. Can anyone help me remove dropbox completely without looking my folders at their current local state?  See pics below for my situation. Thanks.

 

Screen Shot 2023-10-11 at 10.36.03 AM.jpgScreen Shot 2023-10-11 at 10.35.44 AM.jpgScreen Shot 2023-10-11 at 10.35.27 AM.jpgScreen Shot 2023-10-11 at 10.38.56 AM.jpg

4 Replies 4

Megan
Dropbox Staff

Hi @gerkman, I hope you're doing well!
 

If I understand this right, it seems you wish to remove Dropbox from your device, and just keep your hard drive files. 

 

In order for you to do this, you'd need to disable the Backup feature that looks like you're currently using, and then uninstall the app. 

 

Uninstalling the app won't remove your Dropbox folder, so you need to manually delete any files you might not need. Could you also clarify what you meant when you said that you wish to remove Dropbox without looking your folders at their current local state?

 

Now, as for the duplication, this could be due to the Backup feature. Can you disable it, and see?

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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gerkman
Explorer | Level 3

Thank you so much for your quick reply, Megan!

 

I was able to uninstall, so we're good there. Now onto the duplicates I see. Hopefully my pictures can explain my situation I'm trying to solve...

 

Below is what I see on my local hard drive. Dropbox has it's own folder that has everything (possibly) duplicated on my local hard drive.

 

Screen Shot 2023-10-11 at 1.18.41 PM.jpg

 

What I would like to do is remove the Dropbox folder completely. Issue is that it seems as if everything outside of the Dropbox folder is directed to the Dropbox folder. Example:

 

Screen Shot 2023-10-11 at 1.11.54 PM.jpg

 

Screen Shot 2023-10-11 at 1.45.47 PM.jpg

 

Screen Shot 2023-10-11 at 1.47.12 PM.jpg

 

Somehow this is causing the duplicates that I am seeing.  When I go into my music program, the duplicates are directed to two different locations, but when I go into the non-Dropbox folder, it's still pointing to Dropbox.

 

Screen Shot 2023-10-11 at 1.40.54 PM.jpg

 

If you need any more info from me, I'll be at my computer all day to quickly reply back. Will try to troubleshoot on my own in the meantime. Thanks

 

gerkman
Explorer | Level 3

Here is another example of how the folder outside of the dedicated Dropbox folder is pointing to Dropbox. That is what I am trying to fix.

 

Screen Shot 2023-10-11 at 3.16.16 PM.jpg

 

Megan
Dropbox Staff

Hi @gerkman, did you disable Backup before uninstalling the app?

 

What do you see when visiting your Backup page online? Provided the feature is disabled, could you try following these steps?


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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