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Forum Discussion
rjclardy
5 years agoHelpful | Level 6
The ignore folder feature is not working.
I can confirm that I'm seeing the same behavior that cabreu described: ignored folders don't get synced BUT the dropbox app continues to monitor them anyway and performs some level of processing when...
rjclardy
Helpful | Level 6
Sure. I'm using v87.4.138.
Jane
5 years agoDropbox Staff
Thanks for keeping in touch here rjclardy; it’s Jane this time!
I’ve sent you a brief message through our support system following-up from your discussion with Fiona here. Please have a look at your inbox when you have some spare time & we’ll take it from there to see if what you’re experiencing is expected in any way &/or if there’a a way to improve that.
I look forward to hearing back from you!
- leonardacs5 years agoNew member | Level 2
I have the same problem too, in Ubuntu 18.04, v87.4.138.
In the previous version, this feature worked perfectly.
Any solution?
- Fiona5 years agoDropbox Staff
Thanks for reporting and for the additional information leonardacs.
I would like to check a few things that are related to device details. Is it OK if I email you to investigate before we suggest a solution?
Thank you!
- XionicFire5 years agoCollaborator | Level 9
Guys youve known about this for six months, this problem is still up, we need a fix, its a useability breaking problem, and im on windows using a business license with 100 users, not linux.
Before you guys decided to make mandatory that dropbox cannot selective sync and ignore a folder i could just selective sync it away, create it and all would be well, but you removed that and now im forced to hack/modify stuff to try to get my work done.
You added the ignore function and i said ok they broke something but they added a workaround, not ideal but ok, however it still checks for any files inside the folder for changes.. every..single...time... , and takes the same amount of time as if i had synced them, might as well just let it do it.
It doesnt TRULLY ignore the folder, and its a folder that continuously handles hundreds of thousands of files, our github repository log file folder contains 756,000+ files... i do not need to dropbox those files, nor to "index" them... thanks to you I can no longer selective sync it away, because i need to be able to see those logs, and i cannot remove the folder from dropbox because others need it synced in real time , every time our database decides to create dump logs or compile logs, my dropbox becomes unusable, i have to CTRL-ALT-DEL hard close it, and restart it, sometimes it ignores the files, other times it does not and i need to reset my machine
I set this folder on ignore specifically for this purpose.
Also, while the program is running, even tho the databases EXE file is clearly marked as ignore, dropbox tries to sync it, and says "unable to sync XXXX.EXE, file is in use", hanging all my other sync queue files until i close the database, this is just ridiculous.
Please fix this, its not that complicated.
If folder/file has ignore file then dont sync AND do not include this file/folder in the indexing database, its not rocket science.
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