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Forum Discussion
The Dropbox desktop app gets stuck when I delete files
When I delete any file, dropbox gets stuck, restarting the computer fixes it, but when deleting again, it still happens. Tried everything from reinstalling the programme, holding down ALT to fix it, ...
Walter
Dropbox Staff
Dropbox StaffCould you also let me know your device's exact OS version and if you noticed after a recent OS update perhaps @seiyahaha?
版本 Windows 11 家庭中文版
版本号 23H2
安装日期 2024/5/3
操作系统版本 22631.4037There has been no update to the system recently
- Nancy
Hope it’s OK to jump in, @seiyahaha. Other than your OS, was there any sort of Dropbox update when you noticed this behavior?
Also, when saying that Dropbox gets stuck in your OP, do you mean that your File Explorer gets stuck and you can’t navigate through your files? Or is something else going on?
If you quit the Dropbox app and delete a file in your Dropbox folder then, is everything working normally?
- dropbox did not make an exception update
What I mean by stuck is: dropbox can't sync files, it keeps showing that it's syncing X files in the middle, plus there's a delay of ten seconds or so when you use the right-click thing in the file manager
When the above situation occurs, dropbox can not exit normally, and can not pause the synchronization, you can only restart the computer!
