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Starred Folder Missing

Starred Folder Missing

KRW Lawyers
New member | Level 2

Starred Folder Missing for a user

3 Replies 3

Hannah
Dropbox Staff

Hey @KRW Lawyers , thanks for reaching out to the Dropbox Community.

 

Would you mind giving us some more info about the issue?

 

Is this user a member of a Dropbox Business team?

 

Is the folder missing from their account completely? Or are you referring to the Starred page on dropbox.com missing from their account?

 

Any additional info would be really helpful.

 

Thanks.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Bholl
New member | Level 2

I am also missing my starred link on the left side of my home screen. I need to log out and log back in to see my starred folders on the main screen, But the starred link is still missing, When i click on a starred folder it says file does not exist. I have to manually search the name of the folder. Is there a way to get this back?

Jay
Dropbox Staff

Hi @Bholl, the Starred tab on the navigation bar is no longer in use. 

 

Now you can access your Starred files by clicking on Starred button above the list of files on the right.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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  • User avatar
    Jay Dropbox Staff
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    Bholl New member | Level 2
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    Hannah Dropbox Staff
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