cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shared folder status after owner deletes the account

Shared folder status after owner deletes the account

roxster
New member | Level 2

Account holder who has created shared folder has deleted their Dropbox account and I am still able to access the shared folder content and edit them/delete the files. However, I cannot permanently delete the files inside the shared folder.

 

What happens to the shared files if I remove my access from shared folder, since there wont be any other members in that shared folder (with owner's account no longer exists)? 

1 Reply 1

Walter
Dropbox Staff

Hi there @roxster - thanks for joining our Community!

 

Files are normally owned by the owner of the shared folder and the user who initially uploaded the files to the shared folder so if you remove your access from the folder without keeping a copy of its contents, those files will be deleted and marked for permanent deletion as per our data retention policy

 

I hope this helps! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?