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Forum Discussion
Piggy75
3 years agoHelpful | Level 6
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
- 3 years ago
Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app.
You can still find your uploaded photos and videos in the Photos tab or at dropbox.com/photos
For this and more common fixes for the Android app, you can check out this Help Center article.
I hope this helps!
Mod note: edited to update link in post [last update 2023]
Piggy75
Helpful | Level 6
Hi Megan
My saved albums from the time I started using Dropbox disappeared last year like everybody else.
All we get back drom support team is that the pictures are still available just not in albums anymore.....do you really think we will all scroll though 10yrs of photos!!
Worst thing is nobody at Dropbox informed us of this action!!Look at all the complaints ...there are many
My saved albums from the time I started using Dropbox disappeared last year like everybody else.
All we get back drom support team is that the pictures are still available just not in albums anymore.....do you really think we will all scroll though 10yrs of photos!!
Worst thing is nobody at Dropbox informed us of this action!!Look at all the complaints ...there are many
Piggy75
2 years agoHelpful | Level 6
The section where it says photos use to have Albums but the disappeared without any warning.
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