We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Piggy75's avatar
Piggy75
Helpful | Level 6
3 years ago

Photo albums disappeared

Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
Mobile
Mobile App
Organise
Sort and Preview
  • Walter's avatar
    Walter
    3 years ago

    Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app. 

    You can still find your uploaded photos and videos in the Photos tab or at  dropbox.com/photos

    For this and more common fixes for the Android app, you can check out this Help Center article. 

    I hope this helps!
     

    Mod note: edited to update link in post [last update 2023]

Piggy75's avatar
Piggy75
Helpful | Level 6
They are too embarrassed to comment .The lack of notification about removing the albums is my problem with them..plus the 10yrs worth of photograph memories
Munchym1949's avatar
Munchym1949
New member | Level 2
3 years ago
I think we should go viral

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!