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Piggy75's avatar
Piggy75
Helpful | Level 6
3 years ago

Photo albums disappeared

Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
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  • Walter's avatar
    Walter
    3 years ago

    Hey Martyn, sorry to jump in here, but I just want to clarify that we have recently made a change to the Dropbox Android mobile application that has removed the "Albums" from the Photos tab. This change didn’t remove photos or videos you’ve uploaded to the app. 

    You can still find your uploaded photos and videos in the Photos tab or at  dropbox.com/photos

    For this and more common fixes for the Android app, you can check out this Help Center article. 

    I hope this helps!
     

    Mod note: edited to update link in post [last update 2023]

Lels's avatar
Lels
Helpful | Level 6
Would also appreciate Dropbox responding with some help.. they seem to be ignoring these requests for help and offer no explanation
Munchym1949's avatar
Munchym1949
New member | Level 2
3 years ago
Yes I agree fed up with paying 10 a mth when Google photos do the same

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