Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Where is Walter, Lusil or Daphne?
Has anyone with a ticket heard back?
Rudi B have you heard anything?
No - nothing. It is very frustrating. Dropbox needs to do the right thing here. It must be a piece of cake for them to redirect all "dropbox.com\*" requests to "dl.dropboxusercontent.com\*"
Please Dropbox, help us !!!
i'm satisfied with the answer provided re. changing to "dl.dropboxusercontent" from "www.dropbox"
i'm still miffed by no heads-up, but i think the solution is fine. you can do a find replace through your editor, or , as i did, programmatically, to provide for future entries (my catalog of media is managed via a Google sheet ).
yes changing the link like that works...
but it's really lame that you go to your local Dropbox, select a file, right click and get "Copy Dropbox Link" and unlike, you know the last 10 years!, they NOW give you a link that doesn't work... not to mention all them older busted MacOS / iOS pages.
rad. thx.
it's also not feasible to edit hundreds of old links across multiple different sites
i can give you server-side or javascript code to replace all the image etc links.
I super appreciate that, however this is on various photography and specialty forums. this already happened years ago when they deprecated direct links and forced the raw=1 convention.
Hope you don't mind I tag on, but if you can share it with me as well that'd be great. Been at the verge of ripping my hair out over the prospect of manually changing over 10,000 instances.
On a different note: I've spoken to a dev from another service I use to today (on an adjacent matter), and when I off-handedly mentioned this issue he noted that it probably has to do with Apple slowly discontinuing support on redirects (DB raw=1 links being redirected elements, so it seems to apply) due to security purposes and whatnot. Apparently it's been an inevitable consequence and mused that it's only a matter of time before everyone else follows suit...
I'm no programmer, so make of it what you will. I'm merely speculating. The point however seems to be that it might be time to find alternative solutions anyway, and might explain how painfully silent DB is on this issue - if they can't make apple bend on this, they have a lot of coding to do.
Do You think it can be done with .htaccess ?
That is change links from "www.dropbox.com" to "dl.dropboxusercontent.com"?
I have tried, but failed in my attempts.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!