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Forum Discussion
CoveUS
4 years agoExplorer | Level 4
My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
- 4 years ago
Hi all,
As you may have seen, this issue is now resolved and a fix was rolled out earlier this week 🎉
Let us know if you have any questions.
Emma
hardreturn
Explorer | Level 4
Grabbing the dropbox link for a public file gives this
https://www.dropbox.com/s/z9u3ew2yvdwl3sx/Screen%20Shot%202021-03-07%20at%206.39.25%20PM.png?dl=0
Which can then be embedded in a forum or elsewhere by changing dl=0 to raw=1 like this
https://www.dropbox.com/s/z9u3ew2yvdwl3sx/Screen%20Shot%202021-03-07%20at%206.39.25%20PM.png?raw=1
viewing that link now changes the url to
Wondering what to do in order to link to files properly?
Здравко
4 years agoLegendary | Level 20
hardreturn wrote:...
Wondering what to do in order to link to files properly?
Hi hardreturn,
You have done everything as should be and everything seems just fine. 😉 Is there some issue with the embedding? 🧐 About link change disturbing you, yes, that's normal. Dropbox perform multiple redirects to let viewer access to the actual file. When link is embedded theses redirects remain hidden, like the variant ending in "?dl=0" (the redirections are performed internally). The same should be when you embed the raw link somewhere. Isn't so? Of course, when you put the raw link on browser address line, all redirections get visible; you can see only the final result actually. That's it. You don't need to do anything more, but embed the link ending in "?raw=1".
Hope this clarify matter.
- hardreturn4 years agoExplorer | Level 4
Appears the issue is on dropbox's side and specific to certain browsers.
See here for a kludge of a workaround https://www.dropboxforum.com/t5/Dropbox-files-folders/My-images-don-t-load-on-mobile/m-p/502344/highlight/true#M193325
Dropbox can't expect us to change hundreds or thousands of links with this new syntax
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