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My folder with all my files is missing and I can't find it on the deleted files page

My folder with all my files is missing and I can't find it on the deleted files page

KS111
New member | Level 2

Hello two weeks someone deleted our folders and files, most of our files have been restore now but for some reason my folder with all my files is missing and I can't find it on the deleted folders. 

2 Replies 2

Hannah
Dropbox Staff

Hi there, @KS111, sorry to see that your files are missing.

 

Was this folder a shared folder or a non-shared one?

 

Do you see any events about this folder in your events page?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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garrycoach
Helpful | Level 6

Use the search function to look for the folder by name or keywords. Check any shared folders to see if it was moved. If you're using a cloud service like Dropbox, Google Drive, or OneDrive, review the version history or activity log for any deletion or restoration records.

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    garrycoach Helpful | Level 6
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