Re: My folder with all my files is missing and I can't find it on the deleted files page

KS111

Hello two weeks someone deleted our folders and files, most of our files have been restore now but for some reason my folder with all my files is missing and I can't find it on the deleted folders.

Hannah

Hi there, @KS111, sorry to see that your files are missing.

Was this folder a shared folder or a non-shared one?

Do you see any events about this folder in your events page?

Let me know what you find.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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garrycoach

Use the search function to look for the folder by name or keywords. Check any shared folders to see if it was moved. If you're using a cloud service like Dropbox, Google Drive, or OneDrive, review the version history or activity log for any deletion or restoration records.