cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My file has gone missing from everywhere

My file has gone missing from everywhere

Pierre15
Explorer | Level 4

Hello,

Up until a few days ago, my resumé was in the Dropbox folder on my Mac. It mysteriously disappeared from every location. I know I did not delete it. It's not in a trash bin anywhere. Not in a recently deleted folder. Nothing. 

How do I go about recovering this file when Dropbox does not offer file recovery for the basic plan?

Thanks,

Pierre

10 Replies 10

Rich
Super User II

@mcouvill wrote:

An entire folder and it's contents just disappeared on Friday. ... It was shared and now it is just gone.


Could your access to the folder have been removed? Is the share still visible on your list of shared folders?

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    mcouvill New member | Level 2
  • User avatar
    Pierre15 Explorer | Level 4
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?