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Forum Discussion
My deleted files don't appear on the deleted files page, why?
my files are missing! files have been deleted and they do not show under the deleted folder in order to recover!
There is nothing there. It states "You have no activity yet". I need this resolved today.
Rich
Super User II
Super User II
constructionlaw wrote:
There is nothing there. It states "You have no activity yet".
That typically indicates that you've signed in to a new, unused account. Are you sure you've signed in to the correct account? How long has it been since you last accessed it?
Have you received any emails from Dropbox recently? Check your Spam/Junk and Deleted folders.
I have had this account for over 10 years. That is the reason as to why I absolutely need technical support to call me. This is unexpectable. No I do not have any new emails.
- Mark
constructionlaw wrote:
I have had this account for over 10 years. That is the reason as to why I absolutely need technical support to call me. This is unexpectable. No I do not have any new emails.
Dropbox wont call you. There is no outbound phone support unless you have a paid for business account - note not a trial one, paid for.
Something else to check. What does https://www.dropbox.com/account/security show in terms of connected devices. Are they all the ones you expect? Any missing?
I have always had a business account and been able to speak with a representative in the past. Why would I not be able to speak with a representative?
