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Forum Discussion
My deleted files don't appear on the deleted files page, why?
my files are missing! files have been deleted and they do not show under the deleted folder in order to recover!
Jay
Dropbox Staff
Dropbox StaffHi constructionlaw, thanks for bringing this to our attention.
I understand your concern over this matter, let's try to find the missing files.
Could you check the events page to see if there are any indications of the deletions there, or any other changes?
This will help me to assist further!
There is nothing there. It states "You have no activity yet". I need this resolved today.
- Rich
Super User II
constructionlaw wrote:
There is nothing there. It states "You have no activity yet".
That typically indicates that you've signed in to a new, unused account. Are you sure you've signed in to the correct account? How long has it been since you last accessed it?
Have you received any emails from Dropbox recently? Check your Spam/Junk and Deleted folders.
I have had this account for over 10 years. That is the reason as to why I absolutely need technical support to call me. This is unexpectable. No I do not have any new emails.
