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Questions13's avatar
Questions13
Helpful | Level 5
6 months ago

Moving files out of Dropbox now defaults to the 'copy' function

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
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  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everybody,

     

    Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.

     

    As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.

     

    Regards,

    Ben

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager

Hi Everybody,

 

I wanted to let everyone know that we are still actively investigating. I have no news at the moment, but we're still looking into it, and I'll provide an update here when I have more information to share!

 

Thanks,

Ben

jstrmac's avatar
jstrmac
Helpful | Level 5
3 months ago

Status update on this?  Dropbox has to realize this is a real issue by now???

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