Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I'm running Dropbox v193.4.5594 on an iMac-M3 on macOS Sonoma 14.3.1
I'm under the impression that when I deleted a file in Dropbox it would go to my Trash folder... but now when I delete a file Dropbox tells me that it will be deleted immediately, no Trashcan... Is my previous memory faulty, and/or is there a way to be able to undelete a Dropbox file?
Drat, I knew I should have done a screen print of the message box that said the file would be gone and not recoverable... I think we scared it into working again as now it deletes normally and appears in my trash... I'll reopen this if/when it happens again... sigh.
Hi @DHK, thanks for posting today!
The files shouldn't be deleted from your computer entirely. It should only be deleted normally, and the file would appear in the Trash like other files.
Can you confirm that his behavior has changed on your computer?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Drat, I knew I should have done a screen print of the message box that said the file would be gone and not recoverable... I think we scared it into working again as now it deletes normally and appears in my trash... I'll reopen this if/when it happens again... sigh.
Are you sure that the message wasn't related to this prompt?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Yes, I'm quite sure it was different... I always get that prompt with a new install and turn it off as I do like deletions to be removed from all, BUT remain in the trash.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!