cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Installed on a new computer and my data is now downloading on my C drive

Installed on a new computer and my data is now downloading on my C drive

Peter1955
Explorer | Level 4

I had to clean install WIN 11, When reinstalled Dropbox, it stopped backing up chosen files to the destination  Later on I have noticed that The backed up data started to download to drive C:\  all my backed up files.

 

1. how to resume normal activity

2. What to do with the downloaded data from C:

 

 

Thanks

Peter

3 Replies 3

Hannah
Dropbox Staff

Hi there, @Peter1955, and thanks for reaching out to us.

 

The default location for the Dropbox folder, when you do a new installation of the Dropbox app, is the C drive.

 

I'm assuming you previously had the Dropbox folder on a different drive, right?

 

What's the sync status of the app at the moment? You can see that by hovering over your Dropbox icon.

 

If syncing is finished and the app is 'up to date', you should be able to move your Dropbox folder back to its previous location, by following these steps.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Peter1955
Explorer | Level 4
Thanks,

I took a different path to solve the problem but appretiate your reply.

Peter

Jay
Dropbox Staff

Hi @Peter1955, thanks for the update, could you let us know how you solved the issue your way, so that it might help other users with the same question?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    Peter1955 Explorer | Level 4
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?