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jabubin's avatar
jabubin
New member | Level 2
6 years ago

Indexing... (forever)

Hello!  I moved some video footage to my Dropbox last night, and it's still indexing this morning.  Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check ...
desktop app
Edit
Sync and upload
Syncing
  • Jay's avatar
    Jay
    6 years ago
    Hi there, could you check to see which folder is still syncing? Is it a specific folder or filetypes? How large is the file?
jabubin's avatar
jabubin
New member | Level 2

I ran dropbox's bad file check, and the pandas said there's no problems with any of the file names.  Still stuck at indexing 5000 files though.  :-(

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hi there, could you check to see which folder is still syncing? Is it a specific folder or filetypes? How large is the file?
  • mark3676's avatar
    mark3676
    New member | Level 2
    2 years ago

    How do you tell which file or folder is synching?  I am running Windows 10 and the status display on the task bar only says "Indexing 2 files", or sometimes "Synching 2 files".   But I don't know how or where it displays which files. 
    If I could tell which files it was stuck on, I'm sure I could just delete them, or move them or something. 

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey mark3676, thanks for joining the discussion here and sorry to hear you're having issues with syncing. 

       

      I just wanted to mention that you should be able to tell which files haven't fully synced yet, by looking at their syncing icons.  The ones that are still syncing will have a blue icon on them. 

       

      While we're at it, if syncing is stuck at the exact same number of files for a wile now, you could also try  fixing your hardlinks and permissions as outlined here. 

       

      Let us know of any updates, Mark. 

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