You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I haven't accessed my account for a while and all my files are missing
I have saved document on the dropbox free account since 2015, returning to it last week to check for a document I needed do badly and I realize all my files are missing. it's no where to be found. Pl...
Rich
Super User II
Super User II
susanvg wrote:
Why did my previous two helpers not know this? Why would Dropbox do this without a warning?
If you're referring to your other thread, you mentioned that you could see the files in your account before they disappeared. Perhaps they believe it's a different scenario. When an account is going to be deleted due to inactivity, Dropbox sends several emails to the email address associated with the account.
This also happened to me from 2019. I was wondering if after adding the plan someone here might know where the “add-on” upgrades are after signing up for a plan?
