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Re: Ignoring a folder

I don't see the option to ignore a folder within my right click's context menu. Any ideas?

Antriel
Explorer | Level 4
Go to solution

According to https://help.dropbox.com/files-folders/restore-delete/ignored-files there should be a "Don’t sync to dropbox.com" option. I don't see it. I'm not a business user. I'm using Windows 10 with Dropbox v101.4.434. What am I doing wrong?

This is what I see:

image.png

19 Replies 19

Jay
Dropbox Staff
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Since it looks like the ticket is with a specialist team, only they would be able to assist further on this matter. I've prioritized the ticket to expedite matters on your behalf.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Small Systems
Helpful | Level 6
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Hello Jay,

 

Seriously, what's going on with this. Dropbox is a paid service and a feature you advertise simply does not work. The last reply on my open ticket for this was 26 days ago...

 

Thank you,

Jay
Dropbox Staff
Go to solution

As this is with a specialist team I wouldn't be able to assist any further, unfortunately. I'd recommend replying to the ticket directly for an update.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Damato
Helpful | Level 7
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We just want the proposed sollution for the .dropboxignore file.

It does not have to be fancy, but since .gitignore is a standard for repositories, for sync it would breathe life into a problem thatdespirately needs as sollution, and has needed one for many years. Just ignore any path specified in the file, relative to the file. Don't tough it, don't even index it, it is going to change so allow me to tell you to ignore it.

I had to sit through a sync of 5000+ files last night because the command line "sollution" did not work, and I ended up with a conflicted "node_modules" folder. Great way to waste everyone's time. 

Never has a company ignored it's clients to this extent, even Drew Houston has received tweets regarding this. 

Small Systems
Helpful | Level 6
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So the latest from my support ticket is:

 

"It looks like at present the feature is not available and currently working on a fix for this to be released out."

 

So, the right-click to ignore feature (mentioned on the help page) is not a feature...

https://help.dropbox.com/files-folders/restore-delete/ignored-files

 

Oh well

Small Systems
Helpful | Level 6
Go to solution

FYI anyone here because of node_modules. Before installing your packages, manually create a node_modules folder and use the command line to ignore it. Once it has been ignored (grey icon with line) you can then install your node packages and DropBox will not index or sync them. It's a bit of a hassle but it works.

Damato
Helpful | Level 7
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I am getting so fed up with this situation, we have complained until we are blue in the face. If not for the huge commitment of moving everything over to Dropbox years ago, and the hassle of implementing an alternative.

I have no idea how this can just be disregarded, or put on the back burner without internal repercussions. It's probably one of the most requested features I have stumbled across, which may be confirmation bias.

Just goes to show that if the developer used it at home, they would have fixed it years ago already.

defaria
Explorer | Level 4
Go to solution

Great to know that support is dropping the ball... sigh

 

Meantime this doesn't work at all for me. First off, I'm on Linux and no person on Linux has ever used a path such as "/Users/yourname/Dropbox\ \(Personal\)/YourFileName.pdf". User's home directories do not go under /Users. That's  Mac thing.

 

Second, after doing:

 

$ attr -s com.dropbox.ignored -V 1 /home/andrew/Dropbox/web

 

the directory "web" is not ignored. It still appears on the Dropbox websites and apps that sync to Dropbox.

 

Finally, this **bleep** forum site hoses my Brave browser! If I hover over things like the ordered list dropdown or the 3 dot menu in the formatting menubar Brave and the X server go nuts, Brave stops responding and I have to kill the browser. Not good. Apparently, the JavaScript involved in that menuing bar is messed up.

 

Meantime, please tell me how to ignore Dropbox files and folders on Linux. Do not point me to some desktop app - there is no desktop app for Linux. The "desktop app" merely installs the Dropbox daemon to sync things and added some minimum functionality to Nautilus (Linux's version of say Windows File Manager). There is no separate app and there is no "Ignore this file/folder" in the right click menu of Nautilus.

 

 

$ attr -s com.dropbox.ignored -V 1 /Users/yourname/Dropbox\ \(Personal\)/YourFileName.pdf

 

hollymacdonald
New member | Level 2

Is this still the solution?

 

We have a team account and there's a software we use that we can't work on a network drive, so would like to have an "ignore" option so that staff can use that folder on their hard drive without worrying that it will synchronize the folder. Or is there another way to do this?

Megan
Dropbox Staff

Hey @hollymacdonald, welcome to our Community! 

 

Yes, this feature is still available and you can use it to ignore certain folders so they aren’t stored on the Dropbox server.

 

I hope this clarifies!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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