We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Landon1's avatar
Landon1
Explorer | Level 3
6 months ago

I can't delete Dropbox Backup since I no longer have access to the device.

I can't delete the back up that is taking up a lot of space. I don't have access to the computer to delete it. I've linked the computer, but the back up still exist. even though I've unleashed the computer from the account

Delete
deleting
Dropbox Backup
    • Landon1's avatar
      Landon1
      Explorer | Level 3
      6 months ago
      Yes, I did, but it won't let me delete it and I can't use yes, I did, but it won't let me delete it, and I can't use the computer to delete itthe since I sold the computer and reset it
      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        6 months ago
        Landon1 wrote:
        ... and I can't use the computer to delete itthe since I sold the computer and reset it

        You're certain that the computer is no longer listed as a device on your Security page?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!