Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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Community Home | Modern Slavery Statement | Terms of Service | Privacy Policy 

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I'm curious about how you access Dropbox! \n   \n How do you access Dropbox: the website, the desktop app (for mac/windows), and/or the m...","body@stringLength":"655","rawBody":"

Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox!

\n

 

\n

How do you access Dropbox: the website, the desktop app (for mac/windows), and/or the mobile app (iOS, android)?

\n\n

Is there anything you wish you could do on one that you can't today? Why?

","kudosSumWeight":6,"postTime":"2023-07-21T14:31:08.037-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wxMA","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Delete","text":"Delete","time":"2020-04-16T05:31:32.857-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:Dropbox Backup","text":"Dropbox Backup","time":"2021-02-04T06:11:00.746-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w0","node":{"__typename":"Tag","id":"tag:Dropbox Basic","text":"Dropbox Basic","time":"2022-04-06T08:32:18.776-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w1","node":{"__typename":"Tag","id":"tag:dropbox business","text":"dropbox business","time":"2022-10-25T07:42:00.782-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w2","node":{"__typename":"Tag","id":"tag:Dropbox Capture","text":"Dropbox Capture","time":"2022-04-20T00:30:20.474-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w3","node":{"__typename":"Tag","id":"tag:Dropbox Family","text":"Dropbox Family","time":"2022-04-11T18:30:47.482-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w4","node":{"__typename":"Tag","id":"tag:Dropbox Paper","text":"Dropbox Paper","time":"2019-05-29T04:06:05.651-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w5","node":{"__typename":"Tag","id":"tag:Dropbox Passwords","text":"Dropbox Passwords","time":"2020-12-18T12:29:14.748-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wxMA","node":{"__typename":"Tag","id":"tag:Dropbox Plus","text":"Dropbox Plus","time":"2022-04-08T10:54:51.806-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:700567_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9571},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox!

\n

 

\n

How do you access Dropbox: the website, the desktop app (for mac/windows), and/or the mobile app (iOS, android)?

\n\n

Is there anything you wish you could do on one that you can't today? Why?

"},"Conversation:conversation:700567":{"__typename":"Conversation","id":"conversation:700567","solved":false,"topic":{"__ref":"ForumTopicMessage:message:700567"},"lastPostingActivityTime":"2024-04-27T03:34:45.425-07:00","lastPostTime":"2024-04-27T03:34:45.425-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:700567":{"__typename":"ModerationData","id":"moderation_data:700567","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:700567_1":{"__typename":"Revision","id":"revision:700567_1","lastEditTime":"2023-07-21T14:31:08.037-07:00"},"ForumReplyMessage:message:766633":{"__typename":"ForumReplyMessage","id":"message:766633","conversation":{"__ref":"Conversation:conversation:700567"},"author":{"__ref":"User:user:1814628"},"revisionNum":1,"uid":766633,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"subject":"Re: How do YOU access Dropbox?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:766633"},"parent":{"__ref":"ForumReplyMessage:message:707872"},"body":"

Hi AgentOrange , have you tried sorting by date created on desktop? 

\n

 

\n

\n

 

","body@stringLength":"767","rawBody":"

Hi  , have you tried sorting by date created on desktop? 

\n

 

\n

\n

 

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Mainly I use my iPhone.

I originally created the account on my kindle fire tablet but I only rarely upload from there now because most of what I needed to backup from it has been backed up.

Sometimes I used the website to upload items, but again I mainly use my iPhone.

I also may use my android tablet and phone at some point.

I don’t have a computer. I’m frustrated with the fact that although I’m a paying subscriber to the service, Dropbox ceased allowing me to preserve my creation dates, view my creation dates, sort by my creation dates, etc. This should be basic functionality. I even created a feature request to enable the preservation of these essential creation dates. It’s the biggest problem with Dropbox since I have tested out other popular cloud backup services and discovered that many very popular ones do not deny me this basic functionality.

These days more and more of us use only mobile devices for ALL of our “computing” needs. Don’t deny us such basic functionality as creation data presentation and viewing of these dates for all types of files just because we don’t all want to pay for a computer that we don’t need except to view things like this that we are being denied. Even a computer wouldn’t fix my inability to backup my iPhone files without completely losing their original creation dates, having them upload in wildly random order even when choosing only a few at a time, and crippling my necessity to upload years of video game tournament result screenshots(that require multiple screenshots for each weekly tournament) IN ORDER and with the exact creation date and time (including the seconds since multiple shots are snapped within the same minute and even trying to change the date/time doesn’t fix that, nor does it even change the fact that it still shows up as the date uploaded and I have to open EACH individually and then open the info section …which only exists for pics while other file type dates are completely devoid of the ability to view any file info), and everything else that depends on that crucial creation date.","body@stringLength":"2348","rawBody":"

Mainly I use my iPhone.

I originally created the account on my kindle fire tablet but I only rarely upload from there now because most of what I needed to backup from it has been backed up.

Sometimes I used the website to upload items, but again I mainly use my iPhone.

I also may use my android tablet and phone at some point.

I don’t have a computer. I’m frustrated with the fact that although I’m a paying subscriber to the service, Dropbox ceased allowing me to preserve my creation dates, view my creation dates, sort by my creation dates, etc. This should be basic functionality. I even created a feature request to enable the preservation of these essential creation dates. It’s the biggest problem with Dropbox since I have tested out other popular cloud backup services and discovered that many very popular ones do not deny me this basic functionality.

These days more and more of us use only mobile devices for ALL of our “computing” needs. Don’t deny us such basic functionality as creation data presentation and viewing of these dates for all types of files just because we don’t all want to pay for a computer that we don’t need except to view things like this that we are being denied. Even a computer wouldn’t fix my inability to backup my iPhone files without completely losing their original creation dates, having them upload in wildly random order even when choosing only a few at a time, and crippling my necessity to upload years of video game tournament result screenshots(that require multiple screenshots for each weekly tournament) IN ORDER and with the exact creation date and time (including the seconds since multiple shots are snapped within the same minute and even trying to change the date/time doesn’t fix that, nor does it even change the fact that it still shows up as the date uploaded and I have to open EACH individually and then open the info section …which only exists for pics while other file type dates are completely devoid of the ability to view any file info), and everything else that depends on that crucial creation date.","author":{"__ref":"User:user:1605479"},"isEscalated":null,"parent":{"__ref":"ForumTopicMessage:message:700567"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":3},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjY2MzMtNDU3NTFpMzBFNkFDNENGNTg3MUJDOA?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjY2MzMtNDU3NTFpMzBFNkFDNENGNTg3MUJDOA?revision=1","title":"JustinK__0-1714171080220.png","associationType":"BODY","width":2112,"height":1504,"altText":null},"Revision:revision:766633_1":{"__typename":"Revision","id":"revision:766633_1","lastEditTime":"2024-04-26T15:38:05.698-07:00"},"QueryVariables:ReplyList:message:766633:1":{"__typename":"QueryVariables","id":"ReplyList:message:766633:1","value":{"id":"message:766633","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1734449632000","value":{"altText":"{login}'s 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How do YOU access Dropbox?","moderationData":{"__ref":"ModerationData:moderation_data:766663"},"body":"As my post above mentioned, I don’t have a computer. So no, I am not able to do anything involving a computer.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"110","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-04-26T23:41:31.554-07:00","lastPublishTime":"2024-04-26T23:41:31.554-07:00","metrics":{"__typename":"MessageMetrics","views":2030},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:700567/message:766663","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:766664":{"__typename":"ModerationData","id":"moderation_data:766664","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:766664":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1605479"},"id":"message:766664","revisionNum":1,"uid":766664,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:766633"},"conversation":{"__ref":"Conversation:conversation:700567"},"subject":"Re: How do YOU access Dropbox?","moderationData":{"__ref":"ModerationData:moderation_data:766664"},"body":"That “Date Created” option shown in the photo you posted… THAT’S what I need on my iPhone! Along with the other options. The creation dates & file info, etc used to work on my Kindle but I’ve since checked the app there and it no longer works like it did when I first subscribed to Dropbox on there.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-04-26T23:46:37.024-07:00","lastPublishTime":"2024-04-26T23:46:37.024-07:00","metrics":{"__typename":"MessageMetrics","views":446},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:700567/message:766664","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1734449632000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1734449632000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001013","messageSubject":"how-do-you-access-dropbox","messageId":"700567","replyId":"766633"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}