cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I remove my Dropbox files from an old employer's computer?

How do I remove my Dropbox files from an old employer's computer?

MLGGLM
Explorer | Level 3

How do I remove my Dropbox files from an old employer's computer and remove so that it will no longer link to my files and will not affect my files on my personal computer?

Thank you very much!

6 Replies 6

Hannah
Dropbox Staff

Hey @MLGGLM, thanks for posting your question today!

 

From what I can understand, you were previously using the Dropbox desktop app on a computer you no longer have access to, is that right?

 

What you can do, is disconnect that computer from your account, by deleting it from your devices here.

 

This will stop the computer from syncing to your account.

 

There is an option that will allow you to delete the files as well, however, this feature is currently available to our paid accounts only.

 

You can read more about how that works here.

 

Let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

MLGGLM
Explorer | Level 3

Hi Hannah:

Thank you.

Yes, I am currently a paid account.

 

Therefore, do I somehow delete the folders and files first?  And then delete the computer from my devices?  IMPORTANT:  How do I know for sure that all of the folders and files, my personal folders and files, have been completely deleted BEFORE I delete that computer so that it will no longer sync with my folders and files?  And not sync them back on to the computer?  I do not want to delete the computer until all of the folders and files have been completely deleted!!!

Please, please, how do I know that all of the folders and files have been deleted from the computer (Hard Drive) and are never accessible again?  Please advise.

Thank you very much for your excellent advice!

Hannah
Dropbox Staff

Hey again, @MLGGLM!

 

Do you currently have access to that computer or not any more?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

MLGGLM
Explorer | Level 3

Hi Hannah:

No, I do not any longer have access to that computer???

Please help.

Thank you.

Walter
Dropbox Staff

Hey @MLGGLM  - in this case, you can use the steps outlined in this Help Center article to remote wipes from that device. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Rich
Super User II

@MLGGLM wrote:

Please, please, how do I know that all of the folders and files have been deleted from the computer (Hard Drive) and are never accessible again?


The help article that Walter linked to will explain it, but just know that there's no guarantee that the files will be erased. If the computer doesn't connect to the Internet or the Dropbox application doesn't load again, there's no way for Dropbox to remotely wipe your files.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Walter Dropbox Staff
  • User avatar
    MLGGLM Explorer | Level 3
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?