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How can I restore files that were accidentally deleted?

How can I restore files that were accidentally deleted?

Azfar Wajid
New member | Level 2

hello i want to restore my 7 to 8 years old data, which is deleted by mistake 

11 Replies 11

Rich
Super User II

@Azfar Wajid wrote:

hello i want to restore my 7 to 8 years old data, which is deleted by mistake 


If they were deleted within the last 30 days then you can recover files from your Deleted Files page. If they were deleted more than 30 days ago then they cannot be recovered.

Azfar Wajid
New member | Level 2

i will pay any fees to recover data, please let me know

Rich
Super User II

@Azfar Wajid wrote:

i will pay any fees to recover data, please let me know


That's not possible. If the files were deleted outside of your recovery window, it's not possible to recover them.

Rpesmf3
Explorer | Level 3
I tapped 'deleted files' and an empty waste basket came up!
Other suggestions?
How'd it happen...New expensive phone I messed up so to restore to 'virginal' new, I took photos/contacts aside, then stripped phone to like new. I then got contacts back but not pics. HELP PLEASE!

Mark
Super User II

@Rpesmf3 

Did you upload them to Dropbox? If so they will be on Dropbox however on mobile devices they do not sync back to photos. You'd need to manually resave them back to the device. 

 

They should be in the Camera Uploads folder on Dropbox


 


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rewired2change
Explorer | Level 4

Someone shared a folder with me. I moved them and renamed some of them. The folders are there but all the files are gone. The other person said they got a notification they were deleted. So NEITHER of us have copies of the files

How do I get them back?

Hannah
Dropbox Staff

Hey @rewired2change, thanks for joining us on the Dropbox Community.

 

Have you checked your deleted files page or your events page, to see if you can find the files?

 

Also, make sure to check your shared page, if you cannot find them in the pages above.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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rewired2change
Explorer | Level 4

I checked he Shared and Deleted Folders. Nothing there. I found something in the Event Folder but how do I get a copy of it all?

rewired2change
Explorer | Level 4

Okay I need to get editing privileges to restore them. Phew. Where is the link to the Events page in my DropBox?

 

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    rewired2change Explorer | Level 4
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    Megan Dropbox Staff
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    Hannah Dropbox Staff
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