We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

marami's avatar
marami
Explorer | Level 4
2 years ago

Genius Bar Employee Deleted My Desktop!

I went to the Apple Store with my Mac because it was impossible to clear up enough storage. He deleted drop box and re installed it, and made me sign back into my account. When I signed in, my entire...
  • Mark's avatar
    Mark
    2 years ago

    Is that the only event marami ? If so the Apple employee is correct. You have set up a totally new account. 

     

    You need to log out and in to the other one. Remember here that if you are using things like Gmail you can use punctuation before the @ sign and have the domain as googlemail.com or gmail.com and they all go to one email address BUT are deemed separate accounts here,