Full DropBox even after deleting files/folders

[Rayborne]

I tried replying to other posts on this matter but for some reason I was not allowed so I created this new post.

My DropBox says it is full however I deleted lots of files/folders.   The status bar briefly showed that I had deleted large quantities of data and I was in great shape however shortly there after it said it was full again.  I have one shared empty folder that I am using to setup file sharing and that is it.

[Hannah]

Hey @Rayborne, thanks for reaching out to our Community.

The best way to check how much Dropbox space you're using, is the plan tab in your account settings.

It will let you know how much more content you need to delete, to be under quota.

Keep in mind that shared folders also take up space in every member's account. 

So, if other people keep adding files to the folders, they'll also take up space in your account too.

Let me know if you have any questions!

[Rayborne]

I have deleted massive amounts of data but I still have no available space

Please help!!

[Rayborne]

This issue may have just cost me a job interview!!

[Megan]

Hi @Rayborne, I hope you're doing well! 

Have you checked your plan page, as @Hannah instructed? What did you find there? 

Keep in mind that if you had exceeded your account's estimated quota a lot, you would also need to delete a large amount of quota to bring your account below its limit.

I hope this clarifies!

[Rayborne]

The bar says I am full however there is very little data in the dropBox.  Yesterday I deleted 100's of gigabytes of data and the plan page bar dropped down to only about 10% full which was great however just a few minutes later it popped back up to full even though I did NOT add any data.

[Megan]

Hey @Rayborne! 

Is it possible that you added a shared folder to your Dropbox, since that would also count against your account's storage? 

[Rayborne]

I have two folders, one with data in it where I deleted lots from yesterday and one empty one that I created right after I deleted all the data yesterday.

[Mark]

The thing to remember here is that it is not the quantity of files which is important it is the size. You could delete 100,000 files at 1kb each and make very little difference yet 1 file of 2gb would clear the space. 

[Rayborne]

The only data in my DropBox is the 235GB I copied from a portable hard drive.  Somehow this drive is synced to my DropBox and I have been unable break the sync which is something else I'd like to do!