Files not showing on oculus quest

[Carnage15987]

Ive linked my account to the headset but none of my files are showing even though they are supported file types. i asked oculus and was told to ask here because they said it wasnt an issue with the headset but with the service.

[CannarWilm]

Yeah it's really odd that this is a "built-in" option in the quest but it doesn't work. I would like to know if this is supported officially by drop Box.

[JohannesMeyer]

It was working fine for month..and then Oculus Update 12 came and they broke something in the code. They where too quick for the preChristmas updates and didnt make proper tests to avoid those kind of problems i think. Hopefully it gets fixed with the next update. Just sad that they dont push little patches to fix those obvious and annoying errors. However....opening Dropbox from the Oculus browser works fine too.

[CannarWilm]

Also, this thread is showing as solved. The problem hasn't been "solved". I would suggest that it should be left open, especially if mods are copying further threads into it. Otherwise it is a little misleading.

[Fiona]

Thank you for your feedback @CannarWilm. 

You will find threads in the Community where the solution accepted is a workaround from users to users. Unfortunately, the way things operate at the time there is no actual solution for Oculus files on our end. 

I hope the workaround in this discussion can be a solution for you. 

@JohannesMeyer thank you for adding updates to this topic! 🙏 

Cheers! 

[JohannesMeyer]

It works again... I think they fixed the Dropbox connection now by updating the gallery app. Since yesterday I can access all my files.

[CannarWilm]

Yep. Confirmed. Works great.

[Melimelo]

Confirmed
It works (for now;)