Files disappeared after downgrading. Can I restore them somehow?

mbschaefer

A few months ago I downgraded to a basic plan and deleted many files to meet the storage limit of the basic plan. I now see that ALL my files have disappeared. There seems to be no way to find how where they went because there is no direct customer support. All my files have disappeared!!

Mark

Hi @mbschaefer

Downgrading doesnt delete files. So something else is the issue here.

What does www.dropbox.com/events show?

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Files disappeared after downgrading. Can I restore them somehow?

Files disappeared after downgrading. Can I restore them somehow?

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