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Forum Discussion

JC999's avatar
JC999
New member | Level 2
3 months ago

File are missing for all our members

Hi, to whom it may concern. I used to be in the trial plan but now since the plan ended. I closed the team a few days ago, and it told me the files would be returned to the members who used to be in the team but everyone lost their files. And I can't find or edit that team anymore; no one can access it. Could someone tell me how can I find all the files? 

Restore
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi JC999, thanks for bringing this to our attention.

     

    Do you see any information on the events page or deleted files page?

     

    This will help me to assist further!

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