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Danette5's avatar
Danette5
Helpful | Level 5
2 years ago
Solved

Error message when deleting folders

I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:   There are too many files in one request. Please ret...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.

     

    Thanks,

    Ben

Justin Avery Music's avatar
Justin Avery Music
New member | Level 2
2 years ago

I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files..... nothing....WHAT IS GOING ON?!?!?!?!?!?  I'm frustrated.  My JOB requires access to files when I need them.  NOT HAPPY TODAY.  

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi guys, thanks for posting here! 

 

Do you still face issues with this? If so, which platform do you use on your end?

 

Keep me posted!

  • Jonathan Wade's avatar
    Jonathan Wade
    Explorer | Level 4
    2 years ago

    Hi Megan yes, we are still experiencing issues on Desktop PC. 

     

    Thank you

    • Jonathan Wade's avatar
      Jonathan Wade
      Explorer | Level 4
      2 years ago

      To add to this, specifically, I have tried adding someone to a group. While it shows the member was added to the group from the admin console, the user does not actually have access to the group's folders on his side.

       

      Also, there is a user attempting to login after a password reset that now says "internal server error" when trying to login.

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