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danzilber's avatar
danzilber
Helpful | Level 5
5 years ago

Dropbox Cache taking up too much space

Hi everyone,   I seem to be having a significant issue with my dropbox, specifically cache.   Over the past week, I noticed that the storage available on my mac had dropped from 63GB to 4GB (...
Delete
Desktop and Web
desktop app
Mac OS
Space and storage
Storage
  • danzilber's avatar
    danzilber
    5 years ago

    Hi Daphne,

     

    Thanks for the reply :)

     

    The files are downloaded to be local.

     

    It did say it was up to date in syncing. However I think I have found the reason for it.

     

    On my iPad, I use an app called Goodnotes as my note-taking app and have it auto-sync through Dropbox. I believe that once I make an edit to a note, the previous version of it gets put into dropbox cache. As it auto-syncs every time I make an edit, I believe that this is the cause, as I have been editing one note for the past few days and when I look into the cache, there are many files all being around 33MB.

     

    One question is, is it possible to limit the amount of cache stored by dropbox? Say either by document versions (last 3 edits of a document) or by storage?

     

    Thanks,

    Daniel

GodGiven's avatar
GodGiven
Explorer | Level 4
4 years ago

Please make a feature in settings to set max. volume of cache 

  • Nicolas ELBO's avatar
    Nicolas ELBO
    Explorer | Level 3
    4 years ago
    Dear Dropbox team,

    My team and I really appreciate our Dropbox Business Advanced, but...

    Could one be able to setup a size limit for the volume of files kept in their .dropbox.cache?

    After a few months, it has the tendency to saturate the hard drives of my team's computers. I have to access the hidden folder on their laptops and clear the cache regularly.

    Being able to configure the max size of the .dropbox.cache per computer/device would be a great feature!

    Thank you for your help.

    Kindest regards,
    Nicolas.

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