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Forum Discussion
Champeen Reet
2 years agoExplorer | Level 3
Deleting files from a business I no longer work with—just from my own Dropbox account?
New owners bought the company I worked for and essentially fired almost all the staff. Apparently they also shut us out of their Dropbox account—I can neither drag company files onto my desktop, nor ...
Megan
Dropbox Staff
Hi @Champeen Reet, sorry to hear about that!
Just to clarify, and make sure we're on the same page: were you all part of a Business team, or did each one of you own an individual Dropbox account?
Keep in mind that you definitely can't delete their actual Dropbox account in any of these cases, especially if we're talking about a Business team, and they are admins of this team. Unless you're the admin there. Are you referring to unlinking your app from the account, by any chance?
As for the files, are we referring to shared content, or Team content?
Keep me posted, and we'll take it from there!
Megan
2 years agoDropbox Staff
Hi Champeen Reet, thanks for clarifying!
All you'd have to do would be to sign out of the app from the old account, and then sign in with your personal one. Want to give it a go, and let me know how it goes?
- Champeen Reet2 years agoExplorer | Level 3
Alas, you’re talking to a technologically challenged senior citizen. When I click on the Dropbox icon, my files and the company’s appear in the same window. I've downloaded my personal files to my desktop; should I delete both accounts and set up a new one? (That's presuming I can delete a business account from my computer.)
- Jay2 years agoDropbox Staff
Hi Champeen Reet, did you try the steps provided by my colleague to sign out of the Dropbox account?
Are you able to access the preferences from the system tray/menu bar?
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