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jayyyyy's avatar
jayyyyy
New member | Level 2
7 months ago

Deleted files from my hard drive & got a message informing me about it.

I deleted files from my computer hard drive as it was taken 99% of space. However, I got this notification below. I still remember what files I deleted from my computer. I go on the main company dropbox account and all the files are still there just not in my hard drive. Should I be concern? 

 

Mass deletion
An unusually large amount of data is being deleted over a short period. You may want to check the Activity log to investigate what’s going on.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey jayyyyy, let's see what we can find together here!

     

    When you say that you deleted content from your hard drive, do you mean from the path within your Dropbox folder? 

     

    You also mentioned your "main company Dropbox account". Do you mean a different Dropbox account when using the app, or your account online? 

     

    If you visit our website, do you see your files there? 

     

    I'll be waiting for your updates! 

    • jayyyyy's avatar
      jayyyyy
      New member | Level 2

      I started using dropbox offline and all of a sudden all the files were taking up most of my computers hard drive space. I belive is was still synced to the company share file. I deleted from my compter to make space. I now have space on my computer but all those files are no longer there. 

      I go to the main shared online account and all those files are still there and they open with out any issues. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey jayyyyy and happy Monday.

         

        How are things regarding this issue today?

         

        Are the files still gone from your computer, but available on dropbox.com?

         

        If that's the case, what's the sync status on your Dropbox application, when you hover your mouse over the Dropbox icon in your system tray/menu bar?

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