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wilober060780's avatar
wilober060780
Helpful | Level 5
2 years ago

help with information unlimited storage

Hello, I bought a business account and it tells me unlimited storage but I see that only 3tb appears, what should I do?

 

What do I have to do to get unlimited storage to appear?

 

pay license for 3 users thank you very much

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  • Mark's avatar
    Mark
    2 years ago

    I didnt say you need to pay.

     

    You just need to message support and ask. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Your account is unlimited. You are given more as and when you need it - usually when you hit 75% OR you can message and ask for more when using space up. 

    • wilober060780's avatar
      wilober060780
      Helpful | Level 5
      2 years ago
      But I shouldn't pay anything more to request storage? in google drive they demanded more users and each user $36, that's why I went to dropbox
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        I didnt say you need to pay.

         

        You just need to message support and ask. 

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