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higirl100 's avatar
higirl100
New member | Level 2
2 years ago

Deleted 29 days ago and cannot rewind

A person that i had shared the folder with deleted my files, I"m trying to rewind and there's nothing there. I'm hoping for a miracle. Any advise, tip and tricks PLEASE.

Delete
Dropbox Rewind
restore
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey higirl100 , sorry to hear about that. Let's see what we can find together!

     

    Have you tried restoring your content, using your events page? 

     

    The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.  

     

    If you could give it a go, that'd be great.

     

    I'll be waiting for any updates!

    • higirl100 's avatar
      higirl100
      New member | Level 2
      2 years ago

      I see all the files on the events page but I'm not seeing how to restore them

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey higirl100  , if you click on the blue hyperlink, you should be able to see the option to restore on the top right part of the screen.

         

        If this isn't the case, let me know.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Do the files appear in your deleted files page, @higirl100 ?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey higirl100 , was the content deleted from a shared folder that you shared with someone else, or vice versa? 

         

        Are you the owner of the folder? Also, was the folder deleted, or just the files in it?

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