Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.
Forum Discussion
Niting
9 months agoNew member | Level 2
Data loss. I can't locate my files.
I created the account two weeks back and put my files and data in it. Today I logged in and I found nothing in there. I upgraded my storage as well today it was asking. What has happened? how could I get my files and data back?
someone pls help
- MeganDropbox Staff
Hi there Niting - sorry to hear about your missing files.
When is the last time you remember seeing them on the website and how did you upload them in the first place?
Could you have a look at your events page and let me know what you find?
This is the place where all uploads, edits, and deletions are normally logged, so it should give you a hint.
Keep me posted on your findings and we'll take it from there.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!