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DB links to deleted files that work but the one I need doesn't

DB links to deleted files that work but the one I need doesn't

gstewart
Explorer | Level 4
Go to solution

Shown below is the email. 3 links work but the 12624 files one doesn't i.e. doesn't show the list just a trash can with dates and filters. I just can't get beyond that page regardless.

 

Any suggestions? Thanks in advance.

G

 

You recently deleted 15364 files from your Dropbox account. If you want these files back, you can still restore them until 24/12/2022. After that, they’ll be permanently deleted.

These are the files you deleted:

 
 

MVI_3582.THM and 999 files
27/11/2022 18:25

 

 

Summer 065.jpg and 999 files
27/11/2022 18:26

 
 

P1000669.MOV and 739 files
27/11/2022 18:26 using

 

and 12624 files


Thanks,
The Dropbox Team

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey @gstewart, thanks for posting to our Community!

 

It looks to me as if the last number of files is not a link to an actual single event, like the other ones.

 

Seems more like "these files were deleted, these files were deleted and others."

 

Does it redirect you to your events page maybe? Have you scrolled through that, to see if you can locate the rest of the deletion events?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Hannah
Dropbox Staff
Go to solution

Hey @gstewart, thanks for posting to our Community!

 

It looks to me as if the last number of files is not a link to an actual single event, like the other ones.

 

Seems more like "these files were deleted, these files were deleted and others."

 

Does it redirect you to your events page maybe? Have you scrolled through that, to see if you can locate the rest of the deletion events?

 

Let me know what you find.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

gstewart
Explorer | Level 4
Go to solution

Hi Hannah,

I didn't know about the Events page so your link to it has helped and I tracked the folder (and another I forgot about) down. Pity the Search feature didn't work!

 

Thanks for your help.

G

Hannah
Dropbox Staff
Go to solution

Happy to help, @gstewart, and I'm glad to see you've figured this out!

 

If you need anything else, don't hesitate to let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    gstewart Explorer | Level 4
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