Can't fully delete photo, even after permanently deleting it

[JohnJohn78]

I deleted a photo from dropbox, then delete permanently from the website menu, however it's still accessible online by viewing the photo driectly using the

previews.dropboxusercontent.com/p/thumb/ URL. How do I also have this deleted?

[Hannah]

Thanks for letting us know, @JohnJohn78.

Have you tried clearing your browser's cache, to see if that helps? 

Keep me posted.

[JohnJohn78]

Hi,

No, I haven't, but after deleting the photo I accessed the same link from a different device on a different network and was still able to view it on the other device also.

[Hannah]

Thanks for the update here, John.

How was this link created?

[JohnJohn78]

It was created by right clicking on the file in Windows and selecting ”Copy Dropbox Link”

[Megan]

If you could clear your cache, and try again that'd be amazing @JohnJohn78! 

And if you could also send us a screenshot, I'd appreciate it in order for us to have a visual too. 

[JohnJohn78 · Accepted solution]

I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

I assume it took a while before the image was completely removed from the server side.

The issue seems to be resolved, thank you for your support.