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JohnJohn78's avatar
JohnJohn78
Helpful | Level 5
2 years ago

Can't fully delete photo, even after permanently deleting it

I deleted a photo from dropbox, then delete permanently from the website menu, however it's still accessible online by viewing the photo driectly using the previews.dropboxusercontent.com/p/thumb/ ...
Delete
deleting
  • JohnJohn78's avatar
    JohnJohn78
    2 years ago

    I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

    I assume it took a while before the image was completely removed from the server side.

    The issue seems to be resolved, thank you for your support.

JohnJohn78's avatar
JohnJohn78
Helpful | Level 5

It was created by right clicking on the file in Windows and selecting ”Copy Dropbox Link”

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

If you could clear your cache, and try again that'd be amazing JohnJohn78! 

 

And if you could also send us a screenshot, I'd appreciate it in order for us to have a visual too. 

  • JohnJohn78's avatar
    JohnJohn78
    Helpful | Level 5
    2 years ago

    I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.

    I assume it took a while before the image was completely removed from the server side.

    The issue seems to be resolved, thank you for your support.

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