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Forum Discussion
JohnJohn78
2 years agoHelpful | Level 5
Can't fully delete photo, even after permanently deleting it
I deleted a photo from dropbox, then delete permanently from the website menu, however it's still accessible online by viewing the photo driectly using the
previews.dropboxusercontent.com/p/thumb/ ...
- 2 years ago
I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.
I assume it took a while before the image was completely removed from the server side.
The issue seems to be resolved, thank you for your support.
Hannah
Dropbox Staff
Thanks for the update here, John.
How was this link created?
JohnJohn78
2 years agoHelpful | Level 5
It was created by right clicking on the file in Windows and selecting ”Copy Dropbox Link”
- Megan2 years agoDropbox Staff
If you could clear your cache, and try again that'd be amazing JohnJohn78!
And if you could also send us a screenshot, I'd appreciate it in order for us to have a visual too.
- JohnJohn782 years agoHelpful | Level 5
I accessed the URL today on the PC I originally deleted the image as well as a device on another network, and the image is no longer there.
I assume it took a while before the image was completely removed from the server side.
The issue seems to be resolved, thank you for your support.
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