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Syedibs's avatar
Syedibs
Explorer | Level 3
2 months ago

Can I recover files deleted 1 year ago?

I deleted a file from Dropbox a year ago, but I couldn't find it in the desktop app or on the web. Please let me know how to recover that specific file. It's important to me.
Delete
Restoring
Syedibs's avatar
Syedibs
Explorer | Level 3

Hi,

 

I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Syedibs wrote:

I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.

Unfortunately, if your recovery period has already passed, there's no way to recover the file. Once a file is permanently deleted, even Dropbox can't recover it.

  • Syedibs's avatar
    Syedibs
    Explorer | Level 3
    2 months ago

    Is there any way if I can pay for it and get the data. Hope it will be stored in somewhere in the Dropbox cloud location.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey Syedibs, I'm afraid that if the file was deleted that long ago, it can't be restored, as it's also removed from our servers and upgrading can't really change things.

       

      I'm sorry we can't help you out more with this.

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