Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this.
The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with.
Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?
This issue is still happening as of 3:50pmPT
Any progress in solving it?
Hi everybody,
Thanks for getting in touch about this issue.
Our team is already looking into it.
Would it be alright if we contacted you through the email associated with the accounts?
We'll share more details as soon as we have them.
Thank you. Yes, email is fine. I appreciate the efforts.
Yes thanks
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!