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Re: Audio transcription malfunction, hard line breaks partway across every line

Audio transcription malfunction, hard line breaks partway across every line

halfpenny
Explorer | Level 3

Recently when I have copied .wma audio transcripts from Dropbox to a Word document, the text inserts a hard line break on every line of the page about 2/3 horizontally across the page, with breaks landing in mid sentence. It never used to do this.

 

The previous transcription format wasn't all that great either, and needed a certain amount of cleanup, but this latest glitch makes the transcribed text almost impossible to work with.

 

Needless to say this is very annoying, as I use the transcript feature a lot. Could this problem please be addressed?

13 Replies 13

Jay
Dropbox Staff

Hi @halfpenny, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're describing, while hiding any personal information in the transcript?

 

Is this occurring for all transcripts or just for WMA files?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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LadyBug17
Explorer | Level 3

I have this same issue...started this month October. When I copy transcript to print it out, every line is created as an "end paragraph" so there is no flow to the transcript. Help please

Jay
Dropbox Staff

Hi @LadyBug17, could you attach a screenshot showing what you're describing? Is this for any file you attempt to transcribe?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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LadyBug17
Explorer | Level 3

Going from the layout which includes transcript details to the option without transcript details, the layout does not change to a normal flow pattern...only the time markers are removed. This is on M4A files. 

Thank you

LadyBug17
Explorer | Level 3

IMG_3366.jpg

 

IMG_3367.jpg

 

Jay
Dropbox Staff

If you copy the transcript to a text file, does it appear with the line breaks?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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LadyBug17
Explorer | Level 3

The second photo is a "copied text" to Pages. The line breaks do not appear as in the first photo, but each line ends with a "paragraph" symbol as seen in this last photo of the highlighted text.

IMG_3368.jpg

 

halfpenny
Explorer | Level 3

Hello I can't see how to attach a file here, but this is a pasted snip of .wma transcribed text in Word with the formatting symbols on.  I haven't tried a different file type yet but I mostly use .wma

 

If it matters, I'm working on a desktop computer with Chrome browser,  Windows 7  and Word Starter. The problem began only recently. Thank you

 

halfpenny_1-1729134409020.jpeg

 

 

 

 

halfpenny
Explorer | Level 3

I copied my text to WordPad and the same thing happens with the line breaks.

Need more support?