We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Megrstephens
3 years agoNew member | Level 2
Alphabet slider on the Dropbox app on iOS doesn't work with folders
On Dropbox app iPhone iOS 15 There is an alphabet slider that you can use to jump to different parts of your dropbox quickly. You used to be able to use it for any file in dropbox, but now it doesn’...
- 7 months ago
Hello! Unfortunately we no longer have the alphabet slider, but we do have a new file scrubber to help you quickly scroll through your files. If you tap, hold, and drag the file scrubber down you should be able to easily scroll through your content. When scrolling through files specifically, you'll be able to see the first letter of the files you're scrolling through as well. I have included a screenshot of what the experience looks like below! Hope this helps.
Hannah
Dropbox Staff
Hmm, that's strange, it works fine on my iPhone.
If you haven't already, can you also uninstall and reinstall the app?
SConnon
7 months agoHelpful | Level 6
I did uninstall and reinstall the app a month or so ago when you first mentioned a scrubber and I have emptied the cache several times now. I have never seen a scrubber. I only held the 3 dots down because I was doing anything I could possibly think of to find this thing you call a scrubber. Please bring back the alphabet finder, which worked perfectly.
- SConnon7 months agoHelpful | Level 6
I finally found this scrubber feature you mentioned! It was apparently hiding behind my finger during active scrolling and so I wasn't seeing it. However, now that I have found it and tried it a few times, I find that it isn't useful for me and I will not use it going forward. Maybe its more useful for folders with thousands of files, but not useful for my folders with hundred of files. The Alphabet selector worked so well. I would love to see it come back.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!