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Forum Discussion
Alphabet slider on the Dropbox app on iOS doesn't work with folders
On Dropbox app iPhone iOS 15 There is an alphabet slider that you can use to jump to different parts of your dropbox quickly. You used to be able to use it for any file in dropbox, but now it doesn’...
Hello! Unfortunately we no longer have the alphabet slider, but we do have a new file scrubber to help you quickly scroll through your files. If you tap, hold, and drag the file scrubber down you should be able to easily scroll through your content. When scrolling through files specifically, you'll be able to see the first letter of the files you're scrolling through as well. I have included a screenshot of what the experience looks like below! Hope this helps.
Hannah
Dropbox Staff
Dropbox StaffThanks for letting us know, SConnon.
Can you open the Dropbox app, tap on "account", then on the gear icon and then on "clear cache", to see if that helps?
I cleared cache, closed the Dropbox app, opened the app and it looks like there are no local files on my phone anymore. I waited for them to all download to my phone again but still no scrubber when i hold the 3 dots to the right of a filename. i have hundreds of files in this particular folder. Another folder with many folders plus files behaves no differently.
I did uninstall and reinstall the app a month or so ago when you first mentioned a scrubber and I have emptied the cache several times now. I have never seen a scrubber. I only held the 3 dots down because I was doing anything I could possibly think of to find this thing you call a scrubber. Please bring back the alphabet finder, which worked perfectly.
I finally found this scrubber feature you mentioned! It was apparently hiding behind my finger during active scrolling and so I wasn't seeing it. However, now that I have found it and tried it a few times, I find that it isn't useful for me and I will not use it going forward. Maybe its more useful for folders with thousands of files, but not useful for my folders with hundred of files. The Alphabet selector worked so well. I would love to see it come back.
- I noticed it after the alphabet finder was removed from Dropbox and you told us a what you are calling a “scrubber” has replaced it. I have tried but failed to ever find anything resembling a scrubber or any kind of replacement for the alphabet finder. Please bring back the alphabet finder as it worked perfectly.
I scroll in my Dropbox all the time, as I have a lot of files, and I have never seen a scrubber on my iPhone or iPad.
- Hannah
Hmm, that's strange, it works fine on my iPhone.
If you haven't already, can you also uninstall and reinstall the app?
